Getting Started with IBM Connections Engagement Center

Add user friendly, quick and easy front end to Connections User Experience. Engagement Center for Connections

IBM Lab Services offers a low price point, quick start engagement to get you started.

ISSC will provide a new CEC customer with a custom Connections Community interface providing news, information and links from an existing Connections Community.

At the end of the project IBM will have a completed a deployment of CEC, developed a common theme with Connections, and transferred knowledge on building additional pages and features to the customer.

Sample Quickstart:

Quickstart timeline

Priced at ~$15,000 + expenses *


  • Planning of one Engagement Center Page
  • Installation of CEC in one existing Connections environment
  • Uses one of the existing Page layouts included with CEC
  • Theme includes color scheme updates, addition of a logo, and small layout changes.
  • Knowledge transfer on installation of CEC and basic page creation
  • One day of deployment support during go-live

Not included:

  • Creation of Connections Community and content
  • Customization of Connections
  • Installation or configuration of Connections
  • Custom widget development
  • Custom layout development
*Pricing and scope subject to change based on date, offering and requirements

InformationWeek and IBM for a Complimentary simulcast live from New York

You are invited to join InformationWeek and IBM for a Complimentary simulcast live from New York on Thursday, September 13.  Globally-renowned IT industry experts will present key steps, challenges and solutions to perfecting a social business. It all takes place within the framework of the latest in collaborative technologies to connect the experts with both a live audience and a virtual community.

It’s no secret that social technologies are dramatically changing the way people interact, collaborate, engage and get work done. But how can you as a leader tap into the power of social to drive real business value?

Join IBM and InformationWeek at this live event via simulcast as we explore the changing face of business at an exclusive leadership summit. Learn from market-leading organizations who are already seeing the benefits of being social today…and discover how to enable more employees to be innovators and more customers to be advocates.

We’ll discuss ways you can harness these unique capabilities NOW to gain competitive advantage:

Create a smarter workforce that is socially empowered to attract and connect the right people to the information and expertise they need, whenever and wherever they need it
Create exceptional customer experiences that are socially engaged, across all channels, and can anticipate and meet individual needs before they ask

This executive level symposium will feature global business leaders who are defining what it means to be a social business and is designed for senior business leaders and executives who believe the key to success is creative leadership and won’t settle for the status quo.

For up-to-the-minute details about this simulcast event, visit this site often. You’ll find specifics regarding speakers, agendas and special announcements.

Attendee Profile: This event is geared towards executive level decision makers in large organizations.

Register today to attend the live broadcast.

Click here to register

Sponsor reserves the right to review and decline registrations

Register today

We’ll discuss ways you can harness these unique capabilities NOW to gain competitive advantage:

  • Create a smarter workforce that is socially empowered to attract and connect the right people to the information and expertise they need, whenever and wherever they need it
  • Create exceptional customer experiences that are socially engaged, across all channels, and can anticipate and meet individual needs before they ask

Time (ET)

September 13, 2012
Simulcast Agenda
1:00pm – 2:30pm
1:00 PM – Welcome and Insights from InformationWeek
1:10 PM – From Liking to Leading: The Success of Your Business is Social – Alistair Rennie, GM, Social Business, IBM
1:20 PM – Real World Experiences, Customer Stories – Hosted by Brian Gillooly, Editor in Chief, InformationWeek
1:40 PM – A Dynamic Business Platform – Jeff Schick, VP, Social Business, IBM
1:50 PM – Live Q & A
2:00 PM – Simulcast Concludes

Featured Moderator
Brian Gillooly

Featured Speakers
Alistair Rennie
General Manager, Social Business,

Wendy Arnott
VP Social Media & Digital Communications,
TD Bank Financial Group

Michel Min
Head of Strategic Communication & eMarketing,
Omron Europe

Wim de Gier
Senior Global Project Manager,

Daniel S. Pelino
General Manager, Global Healthcare and Life Sciences,
IBM Corporation

Mark McLaughlin
Director of Strategy for Insurance,

Jeff Schick
VP, Social Business,

Jeffrey A. Rhoda
GM, Global Government & Education,

Visit the event website for full details and agenda.

Lotusphere/Connect 2012

It is that time of year again and we have so much to celebrate and share!  This is a great opportunity to learn about all the announcements over the past year, advancements in ICS technology and visions going forward.

This is your opportunity to see first hand in the labs what we can do and where we are going.  There are tons of sessions to hear from the experts, listen to real customer experiences and share what you know and build your skills. The product showcase will be filled with partner solutions and integrators that can help you extend solutions in your organization.

Need more reasons to attend?  See the Top Five Reasons to Attend Lotusphere 2012

New this year, IBM Connect 2012 is a two-day social business event covering a wide range of topics from what it means to be a social business to creating value and better business outcomes. IBM Connect runs in parallel to Lotusphere 2012.

This is a great time to make relationships that can help you grow, keep you connected and elevate your access!  Join in on the conversations that are happening now and will continue through out the conference!

Look forward to seeing you there!

EVENT: Become a more social business with IBM Lotus Notes and Domino 8.5.3

Join the Lotus Users Group for an exciting cast of characters as they talk about what’s new in Lotus Notes and Domino 8.5.3.

Register NOW Become a more social business with IBM Lotus Notes and Domino 8.5.3


Ed Brill
Director, Messaging and Collaboration, IBM
October 6, 2011 12:00 PM Eastern Standard Time
Lotus Notes and Domino 8.5.3 provides numerous feature enhancements that benefit end-users, developers and administrators. Come hear about Lotus Notes and iNotes improvements for Mail and C&S; expanded device support, usability and administrative enhancements for Lotus Notes Traveler; performance/scalability improvements for XPages; Domino Designer productivity improvements; and expanded virtualization and data storage enhancements for Domino. In the last but certainly not least category, come hear how 8.5.3 accelerates your ability to find people and content as you embark on becoming a social business.
Pete Janzen
Sr. Product Manager — Domino Application Development, IBM
Jason Dumont
Program Director for Messaging & Collaboration Client Strategy, IBM
Jan Kenney
Product Manager — Lotus Notes Traveler & Lotus Mobile Connect, IBM

Pacific Lotus Users Group (PACLUG) event at Planet Hollywood in Las Vegas on June 21-22 2011

This is a free event for all attendees! REGISTER TODAY

Join us for the inaugural Pacific Lotus Users Group (PACLUG) event at Planet Hollywood in Las Vegas on June 21-22. This event will bring together IT and LOB professionals from all over the Western United States to share ideas and tools using IBM Collaboration and Social Business solutions. This free event will provide you with the most current information about increasing your efficiency through collaboration and integrating your platforms with social business tools.  This is an event that you will not want to miss!

We have many great plans for our inaugural event. These include:
·        Expert panel discussion on “The Future of a Social Business”, which will cover topics like Web 2.0/E2.0, mobility, gamification, enterprise collaboration and much more!
·        Keynote address including demos from Alistair Rennie, GM of IBM Collaboration Solutions
·        Lab solutions area to see demos and meet with IBM subject matter experts
·        Solution Showcase including the IBM Pavilion
·        Discounted certification exams and testing area
·        Meals and receptions

Sessions and Speakers include:

Total Cost:
This is a free event for all attendees. You do not need to be a part of a local users group to attend, nor do you need to register for any other conference. Since this is a FREE conference, we have limited availability to host the event. Make sure you register today and make plans to attend. Your total cost will be your travel to Las Vegas and hotel arrangements. We have a block of hotel rooms at Planet Hollywood for $99/night.

This is your opportunity to learn and network with colleagues from all over the Western United States. Register today at!

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IBM Exceptional Web Experience Conference 2011

Bringing IBM expertise to a global forum

Every year, IBM brings together leading-edge thinkers, technology gurus and business experts for more than 30 technical universities and seminars worldwide.

These events provide a forum where IT professionals can explore current and emerging technical topics, meet respected industry leaders and network with peers from around the globe.

  • Upgrade your IT skills. The key to success is training; get it quickly at an IBM Technical Universities.
  • Test-drive the latest technologies through hands-on labs. Roll up your sleeves and get involved with the latest systems and software.
  • Hear breaking news from the original source. Get up to speed on the latest product releases, trends, tips and techniques – direct from IBM.
  • Network with experts and colleagues from a variety of industries.
  • Load up on great information. Get the background you need to make quick, intelligent business decisions.
  • Explore a wide selection of topics. Expand your skills in the area of your choice with a variety of elective sessions for every level, from new user to expert.
  • Certify your skills onsite with testing at many events.
  • Get the most out of your training experience. We’ve designed cost-saving programs to meet your needs and your schedule. There are even classes on Sunday at many events.

For more information and registration

LotusLive – IBM Lotus’ Saas Portfolio – Not your father’s SaaS offerings

LotusLive online services….

uniquely integrates through open standards with existing, on-premise customer solutions

… access through a familiar web 2.0 user interface

… makes it easy for customers to extend collaborative capability to the cloud

LotusLive is IBM Lotus’ portfolio of solutions that offer Software as a Service (SaaS) for organizations to leverage in the cloud. In addition, LotusLive Solutions can extend your on premise investments to the cloud.

SaaS became a well used word in 2009. Organizations found that they needed to find ways that they could cut IT costs, simplify end user connectivity, managing help desks and streamline costs associated with upgrades. Software as a Service offers a cloud model of delivering software, on demand, managed by an outside source. It is very structured and controlled, with Service Level Agreements (SLAs) being offered and just enough capabilities. Business are finding that while this is an attractive offering, once getting down to the realities of it, there are limitations. There are challenges with an all-inclusive approach. It would be difficult to deliver all the services that a customer needs to run their business including business applications, telecom, help desk all in one place. There are many concerns regarding volumes of existing information, data migration, mobile access, all or nothing solutions, integration with their internal applications and security models, let alone having someone else manage all of your content.

IBM has recognized this. In talking to our customers regarding their needs, IBM has found that not one size fits all. In the LotusLive Portfolio, IBM offers technical delivery solutions that can help to bridge the needs of the end users, the requirements of the business, and balance some of the financial relief that the business is looking to solve. In the LotusLive offerings we have a portfolio that allows for a hybrid model which extends On-premise investments to, hosted and cloud solutions.

The rich portfolio of service offerings of LotusLive that make collaborating across boundaries easy for business of all sizes.

There are some basic common needs, but we all know that the requirements for communication is not the same for everyone in your organization. Corporate Directors and C-Level executives have very different needs from the needs of the janitor.  That is an easy one.  However, there are more gradient levels and companies need to figure out how to profile their user communities.

IBM understands this. We have reviewed the user communities of customers, IBM internally and worked with analysts, and have defined three primary categories based on their business and collaborative requirements. The following three categories cover the distinctions – however there are also gradients inside of these categories as well.

  • Knowledge Workers – requiring the most sophisticated messaging and collaboration
  • Task Workers – these needs vary by function, some need full collaboration, others over-served
  • Boundary Workers – clearly need just the essentials for email and calendaring

This approach of profiling the users, offers the customer the ability to determine what level of capabilities are needed and how to deliver these the abilities, all the while being able to leverage the capabilities of the SaaS model. By understanding the needs of the users, and the business, this is where you build the strongest case for Total Cost of Ownership (TCO). Leveraging costs across the organization, based on end-user requirements, provides the best overall TCO

IBM offers two different workshops to help customers:

User Segmentation Workshop

IBM helps to define the collaboration culture in your organization. We then conduct an exercise to help develop corporate personas. Once these personas are identified, we analyze their categories based on their social networks and sub networks. Once these have been outlined, use cases are built to help define vision and approach to delivering email and collaborative tools to the business.

TCO Value Workshop

In this workshop, IBM works with the customer focusing on data specific to their environment to review existing options. In evaluating all the delivery options available, we are able to help the customer build distinctions to provide a complete TCO view of each of the delivery models. We compare these options side by side regardless of whether it is SaaS, on premise, a hybrid implementation with on premise and SaaS, on premise with appliances, or all three.

So when you think of SaaS, consider the bigger picture, and be sure to engage IBM to assist you in examining the options. Remember that IBM has the experience in running efficient, reliable, secure and large scaled computing environments. The flexibility of options for delivery models. The innovation of Enterprise Web 2.0 based social computing paradigm that will allow more effective collaboration among employees, customers, and partners. All of this while leveraging our internal resources to partner with customers to develop cloud strategies and implementation plan that’s the right fit.

For more information please see or contact me directly and I can get you in touch with someone that can help you.

Smarter Collaboration Event comes to San Francisco November 5th, 2009

In a world of on-line collaboration, sometimes there’s nothing like meeting face-to-face! So we’re kicking off a new series of events aimed at helping you and your teams better understand how to embrace the power of collaboration, regardless of where you are in the process, or which Lotus software products you currently use.

Get up close and personal with our executive team and product experts for a day of interactive sessions, demos and one-on-one meetings, and even some sneak peaks of what we’ll be showing at Lotusphere in January. Come see us at one of of our upcoming events we have planned this fall. We have a lot up our sleeves!

If you want to learn how to benefit from your existing collaboration infrastructure, or maybe even looking for some new ideas — you’ll want to be here.

* Chicago: October 6th
* New York: October 22nd
* San Francisco: November 5th

Register today at:

Get Smart. Start the conversation. Be the visionary. Shape the future. See you there!

Collaboration without boundries – Salt Lake City UTAH

Collab without Boundries

Lotus Knows Bus Tour Comes To San Francisco – Be There to see it!!

Do you know what IBM Lotus knows? Come join in some fun and learn more! IBM Lotus is hosting a tour of the Lotus Knows bus which houses demonstrations, videos and experts who will share with you what IBM Lotus knows about collaboration and communication. We will also be hosting a delicious lunch, live demos, video vignettes and discussions at the IBM office at 425 Market Street. So come check it out. See you there!

WHAT? Lotus Knows Bus Tour WHEN? Tuesday, October 13, from 11 to 2
WHERE? The bus will be parked at Market Street and the Embarcadero. And we will also be hosting lunch, live demos, video vignettes and discussions at the IBM Office (425 Market St, Floor 20, Room 420)
WHY COME? Free lunch! Prizes! Check out the cool bus! And learn more about what Lotus knows regarding collaboration and communication To RSVP, please email Steve Bauer or 303 570 5511

Lotus K nows Bus Tour

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